Online Cycling Gear Reviews

Online Cycling Gear has an overall rating of 4.4 based on 103 reviews. Customer feedback on Online Cycling Gear is mixed: Online Cycling Gear reviewers highlight positive aspects like wide selection of products, competitive pricing, fast shipping, which strongly appeal to cycling enthusiasts and casual riders. However, Online Cycling Gear is often criticized for its customer service issues, website navigation difficulties, limited return policy.

4.4/5.0

103 reviews

5 Stars

70

4 Stars

14

3 Stars

7

2 Stars

1

1 Star

8

All Online Cycling Gear Reviews (103)
JoeBennett
February 19, 2023
"No delivery date and poor tracking info"
I ordered some padded shorts for my new Peloton on January 8th, and now it’s February 18th with no delivery date in sight! The tracking info shows my shorts cleared customs in Dallas on February 8th, and now they’re just sitting there waiting for USPS! DALLAS IS ONLY 2 HOURS AWAY FROM ME!!!! WHERE ARE MY SHORTS??? Their promise of 5-10 days for delivery (after the 3-5 days to make) IS A JOKE!!!! The updates from their tracking system are a total farce; there’s never a real timeframe provided! All I know is it’s been over 15 days since I ordered, and I still don’t have a clear delivery date!! If you need something quickly, steer clear of this place!!!
MitchellJennings
February 17, 2023
"polka dot design"
Dealing with OCG is always a pleasure. They transformed a women's jersey into a men's one for me. I've figured out the perfect size that fits just right. The only bummer is the shipping duration (from the US to the UK), but hey, that just adds to the thrill. The tracking feature keeps you in the loop.
whiteelephant210
February 12, 2023
"Issues with Size Exchange"
My father is attempting to swap the shirts I got him for a larger size, and it's been quite a hassle. The customer service rep even mentioned he would need to cover the cost to exchange the shirts. Just to switch from medium to large. Unbelievable.
JoannMcdonalid
February 05, 2023
"Great communication and a solid..."
Fantastic communication and a reliable delivery schedule - a top-notch product really matters to me.
Franklin.Long
February 04, 2023
"No need to send back the jersey that was too..."
No need to send back the jersey that was a bit small. They issued a refund regardless.
JulieSanders
February 01, 2023
"Awesome products, but the delivery's a bit slow"
Everything went pretty smoothly. The bike shorts I got are labeled as 7x, but I usually wear a 3x, so their sizing is a bit off. The shipping process is quite amusing - I had to reach out to them after about a week just to confirm they received my order, and it seemed like they weren't even aware I had placed it online until I called. After that, it took another couple of weeks for my stuff to show up. They do send updates every few days to keep you posted that it's on the way, and it does eventually come.
That said, I’d definitely shop here again. I was super happy to find a store that had my size and the quality is really good.
organicladybug933
February 01, 2023
"Awesome Jerseys from OCG"
OCG is producing some fantastic jerseys. I truly appreciate the option to personalize them with pockets, long sleeves, and fleece. The prices are fair, and there’s a wide variety of styles available.
ticklishmeercat747
January 31, 2023
"My second time ordering and it's FANTASTIC!"
This is my second time ordering, and it shows how much I trust the quality of their products.
JoyceHill
January 28, 2023
"Every jersey I got fit just right..."
Every jersey I got fit just right and the material quality was solid as well. The shorts I picked were way too big for a regular medium. So, I went ahead and got a small. The legs fit perfectly, but the mid waist was still a bit loose. If I had gone for an extra small, I reckon the legs would be too snug.
AnitaJacobs
January 27, 2023
"Great Shopping Experience"
To start off, the site is really well designed, super easy to get around, and the product images are clear as day. Placing an order is a breeze, plus they keep you in the loop about when to expect your stuff.
GraceEllis
January 26, 2023
"Jersey Quality is Top Notch"
The jersey's quality is definitely impressive. What matters even more is how they back up their products with excellent customer support. I'm a big fan of their items.
happydog143
January 25, 2023
"OCG is Awesome!"
I was drawn to OCG since they offer a fantastic range of cycling equipment, especially for larger guys. Appreciate all the cycling stuff you've sent my way—top-notch quality! I’ll definitely be back for more.
angryleopard295
January 25, 2023
"Awesome color and fabric, but the fit's a bit off."
I really love the color and material of my jacket. However, the fit leaves a lot to be desired, and I had quite the hassle swapping a small for a medium. Big thanks for letting me do the exchange without any extra charges. Even the medium isn't fitting quite right. Honestly, the jacket doesn't have the length you'd expect from a bike jacket. I'm a slender gal, weighing 130 lbs and standing at 5'8". It's surprising how snug the men's medium feels, particularly around the chest and shoulders.
AustinMoreno
January 21, 2023
"Great shirts! Just plan for a wait since they're made to order."
I had to wait a bit for my order because all the shirts were 'made to order,' which means they take about 3-5 business days to create, plus another week for shipping. Even though I went with the standard shirt without any modifications, it’s clear from the description that this is how it works, so I wasn’t caught off guard (they do mention items that are ready to ship right away). I appreciate that they give you the chance to customize the shirts to fit your style (like adding zippers or side panels). The shirts matched what was shown online and were of good quality.
beautifulbutterfly842
January 20, 2023
"Fantastic Items"
Fantastic items, super unique, awesome selections, can be customized. Prices are quite reasonable, top-notch quality, speedy shipping.

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